Information Services

Pharmacy Information Systems provides technical support for the students, staff and faculty of the WSU College of Pharmacy.

Student laptop initiative

The Student Laptop Initiative requires incoming Pharm.D. students to purchase laptops for convenient, portable, and flexible access to the variety of learning resources available at WSU and on the World Wide Web. Pharmacy education and pharmacy practice in the 21st century will critically depend on graduates who have mastery of information technology. It is our goal to provide an educational environment that allows students to develop the knowledge and skills needed to thrive in the technologically advanced environments in which they will work.

Minimum requirements for laptop purchases

Processor: Core i3 or higher
RAM: 4GB+ recommended
Hard Drive: 128GB (or larger)
Network: 802.11g/n/ac and 10/100 wired Ethernet
OS: Windows 7, 8, 10 or Mac OS X 10.10+

Office*: Microsoft Office 2013 or higher.
Students receive free access to Microsoft Office 365 with their WSU email account. Access is not available until officially enrolled in courses for fall semester.
Anti-virus: All computers including Macs must have anti-virus software installed on them. The following are just a few of the many free anti-virus solutions available. Security Essentials, AVG, Sophos, ClamAv
Warranty: You are highly encourage to purchase a service contract/warranty that covers your laptop for 3 years. You may also want to opt for a service contract/warranty that includes accidental damage.


  • DVD+/-RW,
  • USB Flash Drive for moving and sharing files
  • External Hard drive for backing up laptop
  • Cloud storage for backups
  • Smartphones
  • Tablets


Tablets are not a substitute for a laptop. If you elect to purchase a tablet you will still need a laptop for your classes.

Examsoft currently only supports Apple IPad and Microsoft Surface Pro 1-4 . (*Other Windows 8/8.1/10 tablets are not supported )

*Microsoft Surface Pro 3 & 4 devices are considered laptops.


Some students elect to purchase smartphones in addition to a laptop. When purchasing a smartphones please read the specifications carefully and understand the any data plan limits/overage charges.

Several applications are available to students through the Pharmacy website. Clinical Pharmacology, Micromedex, Epocrates, and Merck Medicus. Some of these applications are also available for use on smartphones. Please read the requirements for each application before purchasing a smartphone.

Backing up your laptop

It is important that you back up your computer on a regular basis. It is recommended that you back up your computer to DVDs, external hard drives or online backup storage to protect computer from any data loss. There are several online backup solutions available at no or minimal cost.

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* WSU students have access to Office 365 as part of their Office 365 email. *


IT Support information

Office Hours: 8 am - 5 pm, M-F
Emergency: 509-339-3177

IT office staff

Aaron Quam
IT Specialist 2
HSB 320 A
Phone: 509-368-6615
Hours: M-F, 8 am - 5 pm
Michael Johnson Michael Johnson
IT Specialist 3
HSB 325 B
Phone: 509-358-7916
Hours: M-F, 8 am - 5 pm
Ryan Maynard
Information Services Director
HSB 325 A
Phone: 509-358-7609